So my play on The 12 days of Christmas didn't quite work. The subject matter is not nearly as fun as the original either. Nearly 11 months (since June 7th handover) post-house handover, Plantation Homes has not gotten in touch with us on completing our 12 months defect period.
We (my better half and I), were led to believe that they would get in touch at the 10-months mark and ask us for a list of defects that we have discovered, and start on rectifying the items on that list. So far, the only correspondence we have received back is in regards to the Tariff 33 invoice - which they refuse to pay; and nothing else.
Despite the written assurance of the Maintenance Administrator, our old Site Manager has not bothered to so much as call us to see how we are going. Meanwhile, the stuff wrong with the house and with the contractors selected by Plantation Homes continues to grow:
Cracks in our foundation - is getting worse. Even before we moved in to the house the cracks started. Plantation Homes ensured us that it was part of the house "settling". I'm starting to cry bullsh*t! I have inspected other people's houses that are more than 10 years old - they have very minimal cracks - not deep and continued to widen cracks. Seriously consideration has been given to hiring our own Structural Engineer for an assessment. So that 50-year structural guarantee might not be worth the paper it was printed on!
Termimesh - the guys they tout as the innovative technology in termite defence - we couldn't even get them out to inspect the mesh and ensure the installation is right and we are termite free.
Our garage - we have discovered recently (during the heavy rain that flooded half of Logan, but we were okay and not flooded), that our garage (completed enclosed) was not water-sealed. We saw wet plaster dust coming through from the outside seeping through to the inside.
Our windows - are not sealed properly. We have noticed all through out the summer (and now), that rain and all kind of insects can get through a lot of our windows. Stegbar never bothered to fit them properly and seal them.
Our walls - now that we have been here nearly 11 months, we have noticed that a lot of our walls have small pockets where the plaster is not there. When you touch gently, all that is there is the layers of paint over the hollowness that is suppose to be plaster.
I will be here awhile to list all the issues - but here are just some of the most recent issues, that has been left unaddressed because Plantation Homes refuses to engage us as they promised they would.
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