A long hot summer

I borrowed the phase from a particular country song I like very much. But despite the initial humour, there is nothing funny about this latest issue with the house.

End of January (7 months post-handover), we like many others, have been relying on their trusted ducted air conditioning system to keep cool - a major luxury item for us and something we had some major anxieties over because the system would be so embedded with the house and if something were to go wrong, it may cause bigger issues. We were assured by Plantation Homes that modern units were very reliable as are their contractors.

A couple of weeks ago, we noticed what seem like water noises coming out of the Butlers Pantry when the air conditioning unit was running. At first it was faint, but there and we were worried about it so we called the air conditioning contractor Coldfront Airconditioning, where they told us to run a couple of tests. They also said that it isn't likely to be water by "gas" leaking. Apparently you can't hear the water noise.

They seem to think there is no big issue.

Today upon turning on the unit again, there is now a loud fan/banging noise accompanying the "gas" noise, to which one of the ladies in the service department of Coldfront told me to simply turn it off and not run it, while waiting more than a week for them to maybe send someone out.

Ten minutes later, she called back to say that she had spoken to the Service Manager, and that it was "gas" and definitely not water, so it is okay to turn it on.

The conflicting information aside, the response time and the no concern as to "gas" noises coming out of the roof was a little disturbing to say the least. The Coldfront lady also made promises that it will not leave lasting impact on the house - which remains to be seen.