Wednesday, 7 September 2016

That sinking feeling

So the story goes that we decided to build a brand new house, and the brand new house needed a double under-mount sink (as you do). The double under-mount sink (see below) was of typical specification - having decided we did not need anything to customise the sink any further. Nothing to go wrong right?


The uneventful and total generic under-mount sink in question


At our June 2016 handover, our Site Manager presented us with the serious stuff (paperwork and other boring stuff) and showed us the accessories that came with our new sinks, chief amongst this is the sink cover, which considering the size and specifications were generic, should have been an off-the-shelf item.

The Site Manager took the sink cover out of the box, out of its plastic sleeve and attempted to put it over the sink to demonstrate how it should work (and didn't). We did all the right things by noting it down as something they need to rectify and on we went onto the other parts of the house.

Friday 2nd of September (a full 87 days after he first took it away to be resized), he left it without any protective packaging, unannounced and unattended near the front door of our house. What if the sink cover had gone missing? What if it had been damaged due to a factor outside of our control? Does that mean we forfeit our right to own and use this item?

The result:
Apparently, this issue has been fixed.

Notice on the right side, there is a hole? I don't think it is suppose to be like this.
A quick Google search for under-mount sink covers reveals that we seem to have a sink cover like no other (with a sizeable gap). Plantation Homes considers this issue resolved. I don't think I will get anymore traction with this issue!

Google example 1

Google example 2

Just a bit different...yes?


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